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(@miro-puggioni)
New Member Customer
Joined: 1 week ago
Posts: 2
Topic starter  

Good morning, I am trying to get this software to work, but my preview is showing a black screen, and its status is 'ini' instead of 'ok'. I have tried adding a camera via 'Cam Dev In' using a U-Tap SDI device, and I have also tested with NDI inputs by generating NDI streams from vMix, but the issue persists.

problem

 


   
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(@pablomartin)
Member Admin
Joined: 1 month ago
Posts: 12
 
 

Hello,
Which version of NDI Tools is installed?

We have received some reports of conflicts when NDI Tools is installed.
We are investigating.
In your case, is the use of NDI Tools mandatory?
If not, try uninstalling NDI Tools, reinstall YDAI, and confirm if you now have video in YDA

This post was modified 4 days ago 2 times by PABLO MARTIN

   
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(@miro-puggioni)
New Member Customer
Joined: 1 week ago
Posts: 2
Topic starter  

@pablomartin NDI was only an example , I have the same problem with any physical input connected on the machine , all inputs that works adding them in VMix for example or zoom input selection , I think that I am doing something wrong , can you please me guide me from zero? Once YourdirectorAI is open , Do I have only to select an input and I Should see it in the preview box on the right?Thanks


   
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(@pablomartin)
Member Admin
Joined: 1 month ago
Posts: 12
 

Yes, it is as simple as that. Select the input, then press START. The window is not a preview; it is a tracker window that appears when the tracker starts by pressing the START button. It has already been tested with some USB webcams, just to check what happens.
After test that we can take a look on NDI or other inputs step by step.


   
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